About Us

Payment Information

Allhotshoes.com eshop accepts the following forms of payment:Paypal,American Express, MasterCard, Discover and Visa. You may also use gift cards that are issued by any of these participating credit card companies.

Hipping & Delivery Schedule:

All USP Ground orders will be shipped within 5-7 business days after we receive your payment.

Order Cancellations

Once an order has been shipped we are not able to cancel the order. However, in certain case you may return or exchange the merchandise according to our standard return/exchange process. Please note that you will be responsible for any applicable return shipping fees.

Address Corrections

All orders are shipped to the address as stated by the customers when the orders are placed. It is the customer's responsibility to ensure that the address entered accords with the shipping courier's standard. Eshop Kiss Brand reserves the right to charge up to $20 for any address correction or forwarding address that is different from the original address on the invoice.

Allhotshoes.com is not responsible for stolen or lost packages when the tracking system of a chosen shipping courier shows that the package was delivered. Please choose a shipping service with signature confirmation if you feel that it is unsafe to leave the package unattended.

Allhotshoes.com wants you to be completely satisfied with your purchase. We stand behind our products 100% and offer you the option of returning or exchanging items only if the item is not the same as we describe on our website..

You have 30 days from the day that you receive the package to return the merchandise for a full refund or exchange if the item does not meet the description . For exchanges, we will charge/credit the price difference accordingly.

Here are the details of our policy:

* We will credit you the full purchase price, any taxes, plus the original shipping charges. The customer is responsible for the return shipping costs. * For exchanges, we will charge/credit the price difference accordingly and ship the newly exchanged merchandise to you free of charge within the domestic US. International exchanges will incur standard international shipping fees.

* If you return a Clearance item, Allhotshoes.com has a right to refuse the returned package at customer's cost. * If the item that you ordered was already damaged or if there are any discrepancies, please contact us within 48 hours of receipt. We will do our best to replace or repair the defective item as soon as possible. Any damage or discrepancies claimed after the 48 hours of receipt will be subject to our discretion.

Easy Return / Exchange Procedures:

* You must arrange your return or exchange within the 30-day period specified above. * Simply complete the return/exchange portion of your invoice and include it with your package. Make sure to enclose the invoice and the return item(s) in a securely sealed box. * It is strongly recommended to use a trackable mailing service as we cannot be responsible for lost packages.

Please email us for a return address.contact us here.

Return Processing Time: Please allow 7 - 14 days for the exchange or return to be processed. You will be notified via email to the address listed on your account when this transaction has taken place. Please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from allhotshoes.com.

Shipping Information:

Enter information about how long it takes for orders to be filled from your store. Use a conservative estimate so you set buyer expectations accordingly.

Refund, Returns and Cancellation Policies:

Enter details of your refund, return, or cancellation policies (if any). Provide instructions for when and how buyers can get a refund, return merchandise, or cancel an order. Review the refund policy of other stores to get an idea of the different approaches and then create the policy that works best for your store.

Questions PleaseContact US.